While we are proud of our innovative, custom approach to eyewear, we understand that you may have a number of questions that our website may not answer. Rather than putting you through a cumbersome “FAQ – Frequently Asked Questions” page, we’d prefer to take as much time as you would like to answer your questions or simply discuss the process with you. Please call or email our founder, Randy Barnett at your convenience.

Please leave a message with your name and telephone number if you reach our voicemail. We get busy making frames in our workshop and aren’t always available to answer the phone.

Telephone: Randy Barnett at 325-675-0850
Email: CustomService@indivijual.com


How can they make a custom frame for my hard-to-fit face from 1000 miles away?

I have an "uneven" nose that has made every pair of glasses I've owned very uncomfortable.

—Dan C., Law Enforcement Professional